Services and products purchased from Ghosty.Host may be refundable under the following conditions in this policy.

GENERAL TERMS

These conditions apply to all services. There may be special conditions that apply to particular products.

1) Free trials can be cancelled, not refunded.

2) Ghosty.Host will only provide a refund on services provisioned within 24 hours. If you are unsatisfied with the service, please open a ticket.

BUDGET/PREMIUM VPS HOSTING

1. 1) Upgrades are offered but are non-refundable.
2. 2) The time frame for a refund is limited to 24 hours of receiving the product.

WEBSITE HOSTING

1. 1) Upgrades and downgrades are offered but are non-refundable.
2. 2) The time frame for a refund is limited to 24 hours of receiving the product.

REFUND REQUESTS

If you would like a refund for your service, please click [Here], or you can open a ticket on our [ Discord Server]. When requesting a refund, you must include the following:

1. Why are you requesting a refund for the service
2. Your billing account email
3. The service your wanting to request a refund for

VOID

Ghosty.Host will not provide a refund if a user is found abusing. For example, the user cannot place an order before 24 hours, return it, and repeat it.